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deepak.p_20154
Participant
5 years, 8 months ago #5698

DBSync will insert/ update customer in QB based on QB Ids. Customers will be created if QB Id in SF is empty and if QB Ids are not empty then customers will update based on QB Ids present in SF page layout.

As per the error customer from QB doesn’t exist anymore or it is deleted from QB. Please make sure customer is present in QB