Error in reference to Quickbook customer

[Anonymous]

1 year, 4 months ago #5474

[shabeer.a_71190]

1 year, 4 months ago #5739

Hi Bobbie,

You have posted 2 different errors.

1. RROR:(3140) – There is an invalid reference to QuickBooks Customer
This is the error we get when Transaction [Opportunity/Sales Order/Sales Receipt/Checks/Deposits..] is having an Account/Customer attached which is not present on Quickbooks. Creating the Account/Customer manually should resolve the Transaction sync issue.

2. “The string "c/o Anita Turner473 Buena Vista Ave., AP" in the field "Addr2" is too long.”
Quickbooks has character limitations for each fields. Check out this link: https://quickbooks.intuit.com/learn-support/en-us/help-article/printing-preferences/character-limitations-fields-quickbooks/
If we’re trying to send the data from Litify/Salesforce or any CRMs to Quickbooks, character count of each fields should be within Quickbooks character limitations.

Hope, this answered your question. Let me know if you need clarifications on this.

Thanks,
Shabeer | DBSync