ERROR:Value is not supported by the QB API

  • 5 years, 6 months ago #5436

    We noticed an issue with syncing invoices with the error “ERROR:Value is not supported by the QB API : Avis Budget Fleet”. When I go into the account and check the quickbooks id’s they do not match the id’s that I see in the quickbooks url or in the API explorer for the the ones that are working and are not working

    deepak.p_20154
    Participant
    5 years, 6 months ago #5698

    DBSync will insert/ update customer in QB based on QB Ids. Customers will be created if QB Id in SF is empty and if QB Ids are not empty then customers will update based on QB Ids present in SF page layout.

    As per the error customer from QB doesn’t exist anymore or it is deleted from QB. Please make sure customer is present in QB

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