We are receiving an error again the customer name is null on an invoice trying to be synced to GP. I noticed on the MSCRM customer, the GP ID was incorrect again (This happened last time) and now we have an audit log that shows this value was changed in the process of the sync.
The issue was with cloning of the existing invoice which leads to having the same ID’s. For this scenario due to copying of same ID it was updating the record for the previous invoice instead of new invoice. Please, make sure to delete the ID’s values when cloned so that it can create and update with the correct ID’s in this case member ID.
