Response Received =0x80040400:QuickBooks found an error when parsing the provided XML text stream……..

  • 5 years, 6 months ago #5444

    > Our sync has appeared to stop working nothing is moving between the
    > two environments. We’re trying to move in Quote 118 and 119, however
    > it doesn’t move and doesn’t give any error message. We already tried
    > to change the price of an item in QB to see if the sync was working it
    > doesn’t update in SalesForce and I’m getting the following error message in dbsync logs.

    Response Received =0x80040400:QuickBooks found an error when parsing the provided XML text stream……..

    Is this something you could help us with?

    > Thanks,
    > John

    kishore.k_84
    Participant
    5 years, 6 months ago #5708

    John,

    Response Received =0x80040400:QuickBooks found an error when parsing the provided XML text stream……..

    The above error message will appears when your data was incorrect.
    some of the required vales are not set in your SF or QB, kindly go through all required field values and set accordingly, then try for the sync.
    In your case : In SF product, Bundle field was don’t have the values, so Quotes which are having the lineitems, do not have the Bundle value.
    because for this reason, sync not working and you are getting the that error message.

    Thanks,
    Kish

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