[deepak.p_20154]

5 years, 2 months ago in reply to: Authentication Failed #5722

Hi Yuhong,

Enter the correct DBSync password in the web connector, then click ENTER and then click on YES. then initiate the sync, The sync will work fine.
Authentication Fail occurs if the entered password is incorrect in webconnector.

[deepak.p_20154]

5 years, 2 months ago in reply to: Data Sheet on Security #5721

Please see the below link
http://help.mydbsync.com/docs/display/dbsync/Security+Features

[deepak.p_20154]

5 years, 2 months ago in reply to: Issue with syncing Invoices From SF To QBO #5720

(AVSFQB__Products_Count__c) field was hidden for the Admin user, Hence the Invoices were not syncing . Please make it visible, THe Invoices will sync

[deepak.p_20154]

5 years, 6 months ago in reply to: Inquiry #5699

Hi Daniel,

These are the fields which come whenever DBSync package is installed in your SF Org. DBSync packages are managed package which we can not edit the property of that component. Balance (Current) and Payment Received (Current) is the currency field which will be populating values from payments of QB records if they are mapped in DBSync.

[deepak.p_20154]

5 years, 6 months ago in reply to: ERROR:Value is not supported by the QB API #5698

DBSync will insert/ update customer in QB based on QB Ids. Customers will be created if QB Id in SF is empty and if QB Ids are not empty then customers will update based on QB Ids present in SF page layout.

As per the error customer from QB doesn’t exist anymore or it is deleted from QB. Please make sure customer is present in QB

[deepak.p_20154]

5 years, 6 months ago in reply to: Web Connector Issue #5696

Please refer to the following link to configure the QuickBooks connector in DBSync.

Link: http://help.mydbsync.com/docs/display/dbsync/QuickBooks+Desktop+Connector

Or

Please follow the below steps to configure the QuickBooks connector in DBSync.

1. Login to DBSync using the link https://app03.mydbsync.com/appcenter/login
2. Click on Development studio.
3. Click edit next to the project ‘SalesforceQuickBooksBiDirectional_v2 ‘.
4. Click on Connectors tab(Left side of the window).
5. Click on QuickBooks and paste the QuickBooks company file path (To find the QuickBooks file path, launch QuickBooks and press ‘F2’ key).
6. Download the web connector and save it.
7. Open the downloaded ‘.QWC’ file in the QuickBooks web connector and enter the DBSync password in the Password section.
8. Run the sync.

Let us know once it is done.

Please reach out to us for any assistance.

[deepak.p_20154]

5 years, 6 months ago in reply to: Need Help Setting Up Web Connector #5695

Please follow the below link to configure the QB Web Connector.
http://help.mydbsync.com/docs/display/dbsync/Configuring+DBSync+with+Quickbook+WebConnector
web connector configuration

[deepak.p_20154]

5 years, 8 months ago in reply to: Quickbooks Web Connector Error: QBWC1012 #5689

Hi Dennis,
Please re-enter your DBSync password in the QuickBooks WebConnector.then press Enter and click on SAVE. run the sync and update us

[deepak.p_20154]

5 years, 8 months ago in reply to: Quick books sync to sales force #5688

Hi Ryan,

Below is the link to configure your Quickbooks Web Connector:

web connector configuration
http://help.mydbsync.com/docs/display/dbsync/Configuring+DBSync+with+Quickbook+WebConnector

[deepak.p_20154]

5 years, 8 months ago in reply to: Error symbol on my project folder #5678

solution:
If you are getting an error symbol on your project, then there is a problem with your Project Build Path. Kindly check in your Project Build Path whether ‘dbsync-sdk.jar’ file is added under Libraries tab. If not then please add dbsync-sdk.jar file and save. Once this is done again run your appcode-deploy.xml , now the problem should be fixed.