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Participant8 years, 11 months ago in reply to: QuickBooks Upgrade #5551Yes, you have to re-configure the web connector because QBVersion under QB adapter might be 8. Change it to 12 and save it and then configure web connector using below link.
http://help.mydbsync.com/docs/display/dbsync/Configuring+DBSync+with+Quickbook+WebConnectorParticipant8 years, 11 months ago in reply to: QuickBooks15 XML version #5550No you don’t need to change anything. Keep it as it is. We have mentioned QBVersion as 15 in QuickBooks adapter because we are using QB 12.0 XML format to Sync the data. Sync will run perfectly
Participant8 years, 11 months ago in reply to: Authentication failed on the QuickBooks Web connector #5549You are getting this error because company file path might have been changed. You need to re-configure the web connector.
To do that kindly refer the below link
http://help.mydbsync.com/docs/display/dbsync/Configuring+DBSync+with+Quickbook+WebConnectorParticipant8 years, 11 months ago in reply to: Integrating Product hierarchy #5548Yes,DBSync does support products with multiple hierarchy.
Kindly refer below link
http://help.mydbsync.com/docs/display/dbsync/Product+Hierarchy+in+QuickBooks+and+SalesforceParticipant8 years, 11 months ago in reply to: Multi currency Integration #5547Yes, DBSync does support multicurrency integration between SalesForce and QuickBooks.
Please refer the below link
http://help.mydbsync.com/docs/display/dbsync/Multicurrency+in+Salesforce+QuickBooks+IntegrationParticipant8 years, 11 months ago in reply to: How to schedule a sync using DBSync scheduler #55461.Login to http://www.mydbsync.com
2.After logging in click on the launch button.It takes you to the Project page.
3.In the project page open the particular project.
4.Once you open the project on the left hand side click on scheduler.
5.After that in the process drop down list select the required the Process for which you want to set the scheduler.
6.Give the date and time in the start on field.Start on option will set the scheduler to work on once it meets the date and time which you have provided.
7.From the repeat drop down list select the Minutes/Hours/Weekly/Customize.
Based on the option you have selected from the Repeat drop down set the value and save it.
8.Repeat the above steps for the other process.Participant8 years, 11 months ago in reply to: URL No Longer Exists – SalesForce.com #5545This would happen when there are any errors in user page layout. Go to user page layout and check for the below given values:
Where DBSync ID is your DBSync user ID
DBSync Password is your DBSync Account Password
DBSync Profile is the name of the DBSync Project name
DBSync Server URL in this place provide the below link
https://dbsync01.appmashups.com/qboev3Participant8 years, 11 months ago in reply to: Grant Login Access – SalesForce.com #5544Please follow the below steps and grant login access to our support from your Production instance
1. Choose your Name -> Setup -> My Personnel Information -> Grant Login Access.
2. set the “Access Duration” 3 days for “Avankia LLC Support”.
3. Click Save.Participant8 years, 11 months ago in reply to: Invoices creation fails on QuickBooks #5543Make sure that customer is there in QuickBooks and also the products attached to the Opportunities must be present in QuickBooks.
Participant8 years, 11 months ago in reply to: Products are not getting attached to Opportunity #5542This happens if the attached product is not there in SalesForce. Make sure that product is present in SalesForce.