1) The jobs are not being created in Quickbooks – Regarding Job Sync we need to make changes in the standard template mapping and one of our Business Analyst will get back to you with details.
2)The item is missing when the invoice is brought in through SF – This is because QB ID is missing for those products in salesforce due to which those invoice are not having lineitems. Need to make sure QB Id’s are present for all the lineitems products.
3)I experienced the sync error when attempting to create this project opportunity for additional license jobs:
We are getting error saying that particular customer associated with that opportunity is missing in Quickbooks.
Error-There is an invalid reference to QuickBooks Customer “Test Customer-19-009652” in the Invoice. QuickBooks error message: Invalid argument. The specified record does not exist in the list.
Once that customer is synced the issue will be resolved.
