[sujay.s_90]

8 years, 8 months ago in reply to: Profile Deleted in DBsync #5592

We can get it back from DB Sync before that you should reach out our support at the earliest to restore it back => drop an email to support@avankia.com

[sujay.s_90]

8 years, 8 months ago in reply to: Chart of Accounts #5591

By default we Sync all the records in to Other Income. If you need it for any other Chart of Accounts DB Sync can do it

[sujay.s_90]

8 years, 8 months ago in reply to: QB Web-Connector Not Responding #5590

It usually happens when there are bulk records to Sync and the request sending and receiving gets locked, at this time check all the records are synced or not. If records are not Synced reach out to our support by dropping an email to support@avankia.com or If Sync is successful you can close it by following steps.
Open Task Manager => Start Task Manager => Under the Process Tab => Right Click on the QBWebConnector.exe => Click on the End process tree in the Dialog box.

[sujay.s_90]

8 years, 8 months ago in reply to: Data Value too Large #5589

DB Sync can export all those characters. But, Salesforce allows users to enter formatted text, add images and links. Up to 131,072 characters on separate lines.